To charge the tenant or to not charge the tenant; that is the question! Recently we had a local appliance company out to a property we manage in Mesa. The tenant repair issue was a foul smell from the washer. The invoice came back and said "washer is working well at this time. Told tenant to run some citric acid through the washer to help with mildew smell". We then charged the tenant for their visit. The tenant was extremely upset and contacted the appliance vendor directly. After that conversion suddenly a revised estimate appeared. The new estimate stated that the cost could be up to $500 to repair. There was no further explanation so we called the company. They explained that for this tenant repair they would need to take apart the pump to clean out a build up of soap. We questioned how they had arrived at this diagnosis without going back to take the washer apart. Turns out Real Property Management Phoenix Valley is one of the only property management companies who will hold a tenant responsible for a repair they cause! According to the appliance company all of the other companies they work with automatically charge the homeowner. Here are a few examples of repairs that tenants should pay for:

Putting bones and/or other objects down the garbage disposal that causes it to break
Not aligning garage door sensors thereby the door won't close
Replacing smoke detector batteries
Replacing air filters
Replace light bulbs
Resetting GFCI outlets and or breakers

If you are unsure if a repair is the tenant's responsibility you can refer to the AZ Landlord Tenant Act.

For all of your Phoenix Property Management & Phoenix Real Estate & Phoenix Property Management Needs Contact:

Real Property Management Phoenix

www.rpmphoenixvalley.com

602-358-8130

info@rpmphoenixvalley.com

Tenant Repairs

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