Maintenance and Property Inspections
As a residential property owner, your tenants will be in your property for the long haul. Through the duration of a twelve month, long term unfurnished rental, it’s natural for a property owner to be concerned about the well being of their property.
With our dedicated 24/7 maintenance team, your asset is always protected. No matter the hour, your tenants are guaranteed quick turn around times for repairs to keep them going in their daily lives in your rental. Through our Owner Portal, you can monitor and view open and closed maintenance work orders as well as maintenance invoices to see what repair was needed, why, and the cost.
Additionally, to safeguard our owners from tenant-caused damage and cosmetic repair items, we provide each tenant with our comprehensive maintenance troubleshooting guide. This guide equips tenants with easy troubleshooting tips they can try before reaching out to our maintenance team, helping to minimize unnecessary calls throughout the year and save you money in the process.
How this benefits you:
- You are reimbursed for repairs caused by the tenants as well as unnecessary repairs.
- You can rest easy knowing your home is protected nights, weekends and holidays
- Your online portal allows you to track billing so you can keep track of your expenses
- Because our techs are in house they are dedicated to the maintenance of our rental homes. As a result, we guarantee a prompt response to repairs in order to protect your property and keep your tenants happy
- We can help to ensure that you are always in compliance with the AZ Landlord Tenant Act
Inspections
Inspections are one of the most important aspects of property preservation and asset protection. Proper documentation of your property from prior to tenant move in to after move out is the best protection a Phoenix Landlord can have regarding security deposit dispositions and maintenance budgeting. We provide up to four inspections depending on which property management plan is selected.
- New property intake inspection - typically lasting 1-2 hours, we create lists of repair items to complete prior to listing (if any), prior to tenant move in (if any) and as is items meaning that we note the current condition and do not expect that condition to change. Detailed/date stamped pictures are also part of our new property inspection intake.
- Move in inspections - our team visits the property the day of move in to collect signed move-in inspection documents from the new tenants and to be sure the move in went smoothly.
- Tenant occupied inspections - conducted by one of our licensed Real Estate Agents, our comprehensive tenant occupied inspections include a report and date stamped pictures. Additionally, if needed smoke detector batteries and air filters are changed. The inspection documents any repairs in which the tenants have not reported to assist with property preservation. Additionally, any possible tenant damages or unauthorized people or pets residing in the home are noted as well as “star” tenants who are taking great care of the property! We are on site for approximately 1-2 hours completing the inspection. Afterwards, approximately 1-2 additional hours are utilized reviewing the inspection and comparing to the move in inspection, new property intake inspection and lease agreement. This is a valuable process as it assists with preparing suggested renewal options, taking care of any maintenance that may be of safety concern as well as identifying if there are any lease violations.
- Move out inspections - conducted when the tenants vacate. We are on site for approximately 1-3 hours completing the move out report and documenting with date stamped photos. The report is then compared to the move in inspection and new property intake inspection to determine tenant, owner and as is items.
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Owner or Renter?
Services We Provide As Your Phoenix Property Manager
Why Partner With Us
As Your Phoenix Rental Property Manager
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99% of Rent Collected
Percentage of rent due that we collect each month. This is due to a very tight applicant screening process and a time-tested internal collection process.
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88% Retention Rate
The percentage of our tenants that renew their leases every year which equates to Minimal Turnover and Vacancy Costs for Property Investors.
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100% Of Phone Calls Answered By a Live person!
We are always within reach. Unlike others, we prioritize direct communication with our clients. Our phones are always answered promptly, and you'll never encounter frustrating answering services.
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$500.00 Eviction Expense Guarantee
If we approve and place a tenant in your Phoenix rental property and we have to evict that tenant for non-payment of rent, we will pay up to $500.00 of legal fees.
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6 Years Average Tenure
of our dedicated team members who bring unparalleled expertise and commitment to the table. We take pride in being an all-in-house team; you won't find any subcontractors here!
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30 Day Notice Guarantee
Although we hope to work together for many years to come, we don’t believe in long-term “forced” contracts. Instead, we believe we should earn your business every single day. You can terminate our agreement with a simple 30-day notice; and with no termination fees.
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Honor Roll AZ Dept of Real Estate
RPM Phoenix Valley achieved Honor Roll status for our audit with the Arizona Department of Real Estate!
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Veteran Owner Discounts
We extend discounts on our monthly management fees to all veterans as a token of our gratitude.
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$20,000 In Donations to Arizona Humane Society
The amount of money we have donated just this year to the Arizona Humane Society as well as other community charities.
What Our Clients Have To Say
Real-time Client Reviews
Our Arizona Locations
Average # Of Days On Market With RPM By Area
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Phoenix
24 -
Avondale
24 -
Buckeye
50 -
Goodyear
23 -
Laveen
58 -
Litchfield Park
12 -
Tolleson
23 -
Glendale
21 -
El Mirage
8 -
Peoria
26 -
Surprise
23 -
Anthem
35 -
Scottsdale
25 -
Gilbert
18 -
Mesa
52 -
San Tan Valley
32 -
Chandler
20 -
West Valley
24 -
Cave Creek
50 -
Queen Creek
33 -
Gold Canyon
32