Frequently Asked Questions
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HOW MUCH ARE YOUR MANAGEMENT FEES PER MONTH?
Our management fees vary depending on the size and needs of the community. Please contact us for a proposal. -
WHAT IS INCLUDED IN THE FINANCIAL SUMMARY AND HOW OFTEN ARE THEY PROVIDED TO THE BOARD FOR REVIEW?
Our comprehensive financial packages are provided monthly to the board and include profit and loss statements, balance sheets, budget tracking, account reconciliations, bank statements, check registers, prepayment of dues, outstanding homeowner account balances and paid invoices. -
DOES YOUR COMPANY ASSIST IN THE FACILITATING OF ANNUAL AUDITS AND TAX PREPARATION?
We collaborate with multiple accounting firms in the local area to facilitate the annual income tax preparation and audit processes. Our comprehensive services encompass compiling and furnishing all requisite tax documentation to the chosen accounting firms within the region. This ensures the punctual submission of the HOA's annual income tax filing. -
WHAT IS YOUR PROCESS FOR THE COLLECTION OF DELINQUENT HOMEOWNER ACCOUNTS?
The process for collecting delinquent homeowner accounts typically involves several steps to ensure that overdue payments are collected in a fair and systematic manner and in compliance with the rules of the community. These steps include such things as notices, late fees and penalties, communication, payment plans (if applicable for the community), lien filing, legal action and foreclosure. -
WHAT ASSESSMENT PAYMENT OPTIONS DO YOU PROVIDE TO OWNERS?
Assessments can be paid via your online portal by credit card, debit card, ACH and cash through a secure ticket system. Additionally, checks may be mailed, sent via your bank bill pay or dropped off to our office.